Shipping policy

Please refer to our Delivery Terms page for more.

What happens if you're not home?
Our delivery team will knock on the door and give your mobile a call. If we cannot get in contact with you we will hide the package in a safe place, take a photo and send it through to you. If you do NOT want your package left unattended please make a note of this at check out. 

ORDER & DELIVERY TERMS

As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use. In these terms, "deliver" and "delivery" of products include collection of them under our click-and-collect facility.

Ordering Through Old Bridge Cellars Website or Via the Phone

When placing an order with Old Bridge Cellars via the website or via phone with our Customer Service Team, you confirm that all the details that you have provided in completing the order and offer to purchase the liquor are true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.

Address for Delivery
You agree that the address to which we may deliver is the address you gave for delivery as part of your order or any other address we may subsequently agree to accept as the delivery address.

We will not deliver unless all requested delivery details are given when you place your order.

Delivery Pre-Conditions
It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

You agree that we may rely on any person who is at the address you gave for delivery, and who takes receipt of your ordered products, as being authorised for that purpose.

We will not deliver your order if we consider any delivery circumstances may be unsuitable for any reason, including because any likely recipient of the ordered products appears to our delivery personnel to be under the influence of alcohol or drugs, under the age of 18 years or acting for or on behalf of a person who we consider may be unsuitable for any reason (including because they may be under 18 years).

We may not deliver your order if any of our requests for verification (such as proof of identity or age) are not met.

Delivery Times
We will endeavour to deliver within the times nominated and paid for by you at the time of your order. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than times nominated and paid for by you.

Delivery Records
We may record all details of and incidental to deliveries. Our records may include details of the forms of verification referred to above and taking a photograph. We will only use and disclose such records for reasonable purposes, which may include proof of delivery, administration, complying with record keeping requirements under liquor licensing laws and law enforcement.

Risk
You agree that risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf).

Title and Place of Supply
You agree that title to the products you buy from us (and the place of our supply of those products to you) occurs at the place where we dispatch the products to your order. We do not supply alcohol to you at places which are not licensed under applicable alcohol licensing laws, even though such other places may be the delivery location. Immediately on us making a refund to you for any products (less any amount you have agreed we may deduct, for example under "Delivery returns/non-collection" or "Cancellations" above) you agree that title in those products shall pass back to us.

Changes to Terms and Conditions (including delivery charges)
Old Bridge Cellars terms and conditions, including these and the terms and conditions may change or be suspended or terminated from time to time. These changes may relate, amongst other things, to our delivery charges. We will give advance notice of any such matters on our website. Continuing to use any Old Bridge Cellars services, including using or ordering through us after the period of advance notice has expired will be deemed acceptance of the amended terms and conditions.